Inaccurate Temperature Rating – Not suitable for cold weather I bought a long coat specifically because it was advertised as appropriate for temperatures as low as -20°C (-4°F). This claim is completely misleading. I wore this coat in 0°C weather and felt extremely cold. It does not deliver the insulation promised by the description or the sales representatives. When I contacted the support team to discuss this issue, I was informed by management that the temperature rating is subjective, and my return was rejected due to "wear and tear," even though the coat was in excellent condition. If you need a genuine winter coat, do not trust the company's temperature ratings. They are marketing statements, not accurate representations. I am very disappointed with the decline in quality and the unwillingness to honor the product description.
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