aritzia.com

1.7
1.7 Based on 40 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Juliet
Disappointing Experience with Product Quality and Return Policy

I have shopped here multiple times over the year, but I recently found out that leaving reviews for products purchased directly on the website is not possible. I looked online and it seems you’re supposed to receive an email for that. It makes me wonder if the positive reviews are skewed. For instance, I bought the mega cargo sweat fleece in both 2024 (3 pairs) and 2025 (2 pairs). The 2025 versions are incredibly thin and lightweight, allowing the wind to cut right through them. The quality is terrible. As for the return policy? It’s frustrating. You could have a brand new item with original tags, unworn, and they still won’t accept a return, even when they have the same vest you bought impulsively for $115 as part of a matching set, leaving you stuck with it. I have three items over $100 each facing this issue. I only bought the sweatpants thinking they would be a guaranteed favorite. This store feels like a big scam.

1
Date of experience: Jan 10, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More