UNHAPPY CUSTOMER
The Supersnug Puff Long Jacket - Size L
I bought The super snug puff jacket through special order from Aritzia store at Vaughan mills. I received the jacket in April 2025, almost end of the last winter.
I wore the jacket for the first time November 2025. I have worn this jacket only few times because I don't go out everyday. The jacket is already ripped at 3 different places. I called Aritzia customer service to report the situation. This was followed by exchange of emails with five different representatives, sending several pictures, eventually they told me nothing could be done about it.
It's very disappointing. At this price point, I expect a good quality jacket. not a jacket that cannot last for one winter.
I will not recommend this jacket at all
Claim your business profile now and gain access to all features and respond to customer reviews.
