I took advantage of a generous 20% discount during Black Friday weekend to buy a jacket. I was informed about delivery dates and times, so I stayed home for its arrival. Although I missed going out on that Sunday, it was fine. However, after the expected time passed, I received a notification from the delivery service indicating that the sender had instructed the jacket to be returned to the warehouse. When I contacted customer support the next day, I learned that the jacket had been sent to the wrong address and needed to be returned. To make matters worse, I was told I would have to wait 14 days for my refund to be processed. I can understand if I had returned the item myself, but this situation shows poor management by the company.
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ARKET is A modern-day market with quality clothing and accessories for men, women and children, and a selection of homeware and stationery items. Shop online.