Bought some stable mats about 8 years ago and was surprised at low reviews as mats lasted well. I ordered 10 grass mats. Arrived rolled up by EVRI, first one opened split and ripped. Contacted them and was asked how many damaged. Opened another two and both split. Contacted with photos explained and arranged pickup. DPD arrived a few days later. Refused to pick up. 2 collection another few days, no show or emails, finally collected on third try after I left outside house. Despite 2 failed collections and two days waiting indoors asked for refund but refused as wasn’t the policy to issue before goods returned, despite two failed collections and two whole days wasted waiting at home. Mats collected a week again so sent a chaser again, refund issued 30 days after purchase. Not great product or service. I gave two stars as a one star would have refused refund.
Claim your business profile now and gain access to all features and respond to customer reviews.
Ark Rubber & Resin Solutions Provide High Quality Artificial Grass and Gym & Stable Mats under our ARKMat brand.