Started using their services on Jan 21, 2025 and all looked great , the price was and still is one of the best out there but having a Rust server means you have to make sure that you attract players as many as you can by working/paying for advertising just to have your server down becasue of some issue from their side , tech support takes hours to reply and by the time the issue is fixed you lose all of your players so you have to start all over again . It happened so many times that i had enough of losing all the time players and had to terminate the account and move to a different hosting because the last issue keept the server down for over 24h and people on discord ( because it wasn't only me with the server issues ) were posting in support with no reply from the staff even tho they were online . In the end the owner reply "had notifications turned off" so i decided to move somewhere else .
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