arkswimwear.com

2.3
2.3 Based on 61 reviews

...

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chatmallo
Confusing and Unfair Pricing

Since there are no reviews on their website, I’ll share my experience here. The suits are well made with quality fabric, but that’s where the positives end. I checked out for $160 for two pieces, which is high but acceptable. However, my bank statement showed a charge of $240. I emailed support for a refund on the difference, and they claimed I checked out from the American site, so the amount was in USD, not AUD. Living in Australia, it’s baffling that I was directed to the American site without knowing the currency difference. They offered store credit for the difference, but I’d have to spend another $40 on a half swimsuit I don’t want. The pricing is outrageous for the amount of fabric used. I explained my confusion regarding the American site and refused the credit. After several follow-up emails, they simply denied my refund request and lectured me about VPNs and secure checkouts. This is a problem on their end, not mine.

1
Date of experience: Jan 04, 2026

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