Would not recommend purchasing from Arlo Streetwear.I ordered a pair of shoes that were far too wide and did not fit properly. When I reached out to return them, I was told I would need to ship them back to a warehouse in China - something that was not made clear at the time of purchase. Instead of offering a proper return or refund, they offered me only 20% back if I kept the item, which felt like pressure to accept a bad deal.This practice feels deliberately misleading, especially for a company selling to UK customers. According to UK consumer law, I’m entitled to a full refund if I cancel within 14 days , but they made that very difficult. Return shipping to China is expensive and not reasonable for an item that doesn’t fit or wasn’t described clearly.Buyers beware: the return process is costly, inconvenient, and not transparent. I’m currently disputing the charge through my bank. I recommend avoiding this retailer unless you’re willing to risk losing your money if the item isn’t right
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