Before purchase I checked this was a UK based business as I was ordering swimwear. I was unsure of the fit and being able to return easily for a refund if unsuitable was my biggest concern. As an address in London was shown I placed my order for two different sizes. However, when I tried to return one of the swimsuits it turned out the returns need to be sent to the warehouse in China. I queried this (at length) with the company as my order had been dispatched from a warehouse in London, which could plainly be seen on the Royal Mail postage label. They refused to accept a return to either of their UK addresses but instead offered me a partial refund if I kept the unsuitable item. After two weeks of arguing and pointing out all the misleading shortfalls on their website I eventually took the partial refund to draw this unsatisfactory experience to a close. I would not have purchased in the first place had I known their full return policy. I can't see how not having full disclosure about your returns on your website complies with selling regulations and feel very strongly this company is breaching distance selling regulations by making returns unaffordable and not making it clear to customers prior to purchase. Avoid, avoid, avoid!!
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