STAY AWAY!! This practice prioritizes profits over pet care! We took our dog to them on a bank holiday when our regular vet was closed; he was having difficulty urinating. They diagnosed bladder stones and insisted on a £3,000 surgery upfront. After paying and undergoing the operation, we were informed they hadn't removed all the stones and would need another procedure costing up to £2,000. Following two nights at their facility, our dog was worse and unable to pee at all. We had to call our regular vets, who were fantastic and managed to remove all the stones. We ended up paying £2,000 to them. Sadly, our dog passed away weeks later, likely due to the stress from multiple surgeries caused by this service's negligence. They also refused to let us see our dog until we paid more.
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Veterinary Care
