I ordered on 16th November, and while the materials arrived on time, the follow-up was lacking. After a week of trying to reach the support team through calls and emails without any response, I had to source the materials locally since they weren’t delivered in the promised 2-3 business days. I received a call on Monday, 24th, after I had already obtained what I needed, and was told they were attempting to arrange delivery that week. I informed them the materials were no longer necessary and was assured of a refund within 3-5 business days on 25th November. However, I have yet to see any sign of the refund. It's disappointing, especially after seeing some positive feedback, but I won't be using their services again.
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Armstrong Cheshire are an online builders merchant specialising in the following categories:
Timber
Sheet Materials
Bricks
Lintels
Paving
Insulation
Our measure of success are the genuine reviews we get. We're especially proud of our Trustpilot 5 star status. We don't always get it right first time but we do promise to do everything we can to remedy the situation.
We supply leading leading brands including: Rockwool, British Gypsum, Ibstock Brick, Catnic Lintels and Trex Decking.
A recent addition is our extended credit facilities in partnership with a a leading trade provider.
If you can't find the Timber or Building Materials you're looking for on our website then get in touch by phone or live chat and our product experts will do their very best to help you.
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