I placed my order on 16th November, and while the materials arrived on schedule, the follow-up was unsatisfactory. After a week of waiting and trying to contact the support team through calls and emails, I had to find the materials locally since they weren't delivered in the promised timeframe. I received a call on Monday, 24th, after I had already sourced what I needed, and was told they were attempting to arrange delivery that week. I explained that the materials were no longer needed and was promised a refund within 3-5 business days on 25th November. However, I still have not seen any sign of the refund. It’s unfortunate, as I had seen positive reviews, but I will not be returning.
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Armstrong Cheshire are an online builders merchant specialising in the following categories:
Timber
Sheet Materials
Bricks
Lintels
Paving
Insulation
Our measure of success are the genuine reviews we get. We're especially proud of our Trustpilot 5 star status. We don't always get it right first time but we do promise to do everything we can to remedy the situation.
We supply leading leading brands including: Rockwool, British Gypsum, Ibstock Brick, Catnic Lintels and Trex Decking.
A recent addition is our extended credit facilities in partnership with a a leading trade provider.
If you can't find the Timber or Building Materials you're looking for on our website then get in touch by phone or live chat and our product experts will do their very best to help you.
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