After ordering jackets from a retailer, I received notification that they had been dispatched, but none confirming delivery. The tracking showed they were delivered, yet the recipient never received them. Multiple emails to the retailer were largely ignored, and I faced further challenges when trying to reach their supplier. They have not responded to my requests for a refund, and the jackets remain undelivered. This experience has left me very dissatisfied and out of pocket, and I would caution against doing business with them in the future.
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