Returning items from Australia is incredibly difficult. I have been a customer for 2-3 years and have spent a considerable amount, but it’s evident that the quality has significantly declined. The stitching on both pairs of shorts I've bought is coming apart and fraying, which is very disappointing. The shoes are generally acceptable once broken in, and I appreciate their style with jeans, so I’ll continue purchasing them. The quality of track pants seems inconsistent; honestly, I recommend sticking with a more reliable brand for those, as the quality surpasses this one, and the price difference isn't substantial. This brand started strong, but as it has grown, the quality has noticeably dropped. This decline appears to be a consequence of scaling up production and increasing profit margins amidst rising operational costs. Unfortunately, like many clothing and retail brands, once they reach peak performance, the quality of products and services often deteriorates, and this seems to be the case here.
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