I had an outstanding experience purchasing my Onyx Black Volvo XC90 Ultra from Arnold Clark in Inverness on February 16th. After an exhausting 11-hour drive from London, I was warmly welcomed with a choice of tea or coffee, which was a thoughtful touch. The salesperson, Kieran Grant, was absolutely fantastic—professional, knowledgeable, and incredibly attentive. He took the time to explain all the features in detail, making the handover process seamless and enjoyable. Kieran even recommended staying at the local Chieftain Hotel to rest before heading back, which was spot on.
The car itself was in pristine condition, and on my journey home through some snow, the XC90 performed brilliantly, handling the conditions with ease. Arnold Clark really excels in customer service, from start to finish, with no pressure and clear, transparent dealings throughout. If you're in the market for a vehicle, I can't recommend Kieran and the Inverness team enough—they made what could have been a tiring day into a positive and memorable one!
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