What ever you do, never sign up with this company called Aroma360. The concierge team are trained to sweet talk you in going into agreement with them. Once you do, that's it. You will be hooked. I had bad experience with their device not working and when you contact the concierge representative they will never get back to you. I got fed up and wrote to them that I want to cancel my subscription they started pressuring me, I sent them a lengthy email stating the valid reason why I want cancel. Why should I be paying them monthly and they are not providing me with good customer service. Three devices they have sent to me none of them works properly. The first two wasn't bringing out any scent then the last one didn't last 2 months and it packed up. I reached out to the technical team scheduled appointment and no one called. I had to send them another email before the tech guy called a day after. By that time I had already made up my mind to cancel entirely and when they decided to call me, we started arguing over everything. And they said to me that I cannot cancel that it has gone over 30days cool off period and I said to them to refer back to my email I sent them. I told them I have all the evidence, facts, correspondence emails, recordings and also reviews other people listed on social media. I said to them that they need to cancel my subscription if not I will cancel all my bank card on their website and that was it. I cancelled all my bank cards associated with my account and blocked all contacts and I told them to arrange for the collection of their faulty device that's it.
What a palava, total mess in the highest order.
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As the leader in Scent Marketing and Scent Branding, Aroma360 prides itself on providing the perfect scenting solutions for Businesses and Homes.
The foundation of Aroma360 is built on two primary principles — to provide a healthy scenting solution for homes and businesses, and to educate people about the incredible benefits of Aromachology.
Through the incorporation of our high-quality oils, we strive to not only create aromatic sanctuaries but also to preserve the naturally occurring therapeutic properties.
Whether it be incorporating a scent to stimulate sales, enhance perceived value or to increase feelings of trust and calmness – scent is a powerful tool that is widely underused.See more