I placed an order using a payment method, but the billing address was used instead of the shipping address. I alerted the company within five minutes to correct this, but a day later I was told it was too late. I was directed to contact the shipper, who is located overseas with no contact number. When the item arrived at the wrong address two weeks later, I had no means to redirect it. The company took no responsibility for this issue, leaving me to deal with the shipper. Three weeks later, I've paid for a product I never received, and the company has done nothing to assist. This is unacceptable in customer service. Purchasing from online platforms can be risky, and their service has met my low expectations.
Claim your business profile now and gain access to all features and respond to customer reviews.
Aromanda is committed to delivering natural pain relief solutions that work. We've helped thousands of people find relief from chronic discomfort in their back, neck, joints, and throughout their body. Our innovative products are designed to support your journey toward a pain-free, active lifestyle.