My experience with Arredatutto.com has been unacceptable, infuriating, and feels like a scam.1. Extreme and Deceptive DelaysI placed my order on July 21, 2025, with an initial promised delivery time of just 17 days. Instead of receiving my product quickly, I faced a delay that pushed the estimated date from late July to 'mid-September,' and finally to 'mid-November'—a failure rate of over four months compared to the original promise.2. Systemic Incompetence and False ExcusesThe communication breakdown was immediate and relentless. The company repeatedly failed to provide promised updates. They used weak excuses, including citing a 'hacker attack' in October, but their systemic failure and broken promises began months earlier. This shows gross incompetence and a fundamental disrespect for customer commitments.3. Active Fraudulent Stalling on RefundWhen I formally demanded a full refund, I provided my banking details multiple times across several emails. The ultimate proof of their incompetence or malice came on October 28th, when their representative responded by asking me to 'please send us your bank details' again. This is not simple error; it is a deliberate tactic to stall and evade processing the refund.4. Deceptive Payment Method WarningCrucial Warning: This company actively pushes customers to pay via bank transfer. This is a highly suspect practice, as paying this way severely limits your ability to recover your money when they fail to deliver. I believe this is a deliberate tactic to shield them from chargebacks.Conclusion: Legal Action Was RequiredBecause Arredatutto.com utterly failed to process the refund by the deadline, I was forced to initiate legal proceedings to recover the funds. This company is a disaster from start to finish. Do not trust them with your money. AVOID THIS WEBSITE AT ALL COSTS.
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Il 15 Gennaio 2026 il dominio arredatutto.com è stato acquistato da Aeffe Online Srl, società con P.IVA e gestione completamente indipendenti dalla precedente.
La nuova gestione ha introdotto nuovi processi di servizio clienti, gestione ordini e consegne.
Le recensioni relative a ordini precedenti a tale data si riferiscono alla gestione precedente e non rappresentano gli standard attuali di servizio.See more