I’ve had some of the worst experiences! The bus is consistently late and often doesn’t arrive when it’s supposed to. The fare keeps increasing, which is really frustrating since my sister and I rely on student day tickets! They’re projected to be £10 by 2025 instead of £5. I was at the bus station late at night in Middlesbrough, and the bus was 45 minutes overdue. When it finally arrived, the driver started vaping and left! No one else took over, so we had to wait another hour and 25 minutes! Absolutely unacceptable.
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Arriva Bus run in most UK towns and regions. We operate in the North West, North East, Yorkshire, Wales, the Midlands, Beds and Bucks, Herts and Essex and Kent and Surrey.