Arriva has one of the most useless and embarrassing bus services I have ever experienced in my life. Your timetable is a complete joke. It shows “due,” then suddenly changes to 10 minutes, then 20, then 30, then 40. People are left standing and wasting their time because your system clearly cannot do the most basic job.
Your drivers have even driven straight past me while I was standing at the stop and clearly signalling. I was the only person there, and the driver saw me and still didn’t stop. That is absolutely unacceptable and shows a complete lack of professionalism.
This service is completely unreliable and feels like a broken, poorly managed excuse for public transport. People depend on this to get to college and work, and instead they get delays, confusion, and frustration. Sort this out properly, because right now it is an absolute mess.
Claim your business profile now and gain access to all features and respond to customer reviews.
Arriva Bus run in most UK towns and regions. We operate in the North West, North East, Yorkshire, Wales, the Midlands, Beds and Bucks, Herts and Essex and Kent and Surrey.