The men who delivered my goods were friendly enough...however, I was quite displeased with the fact I had paid for my washing machine to be;- what I thought was, disconnecting the old washing machine and taking it away, then connect my new washing machine...this was not the case at all, so I was left with my old washing machine still connected and my new one still in it's packaging. Extremely inconvenient at 7.30am.
Thankfully, I know how to do all of this myself, so all is well this time. It would be very useful to know that we are responsible for disconnecting white goods ourselves before our goods are delivered.
Poor service in that respect. Only 3 stars can be given - if I had been disabled or elderly, this would have been very distressing.
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We’re ArrowXL by JP Home, the UK’s largest and longest-established two-person home delivery and warehousing specialist.
With a focus on bespoke services centred around a customer-first approach, our dedication has allowed us to build up over 40 years of experience in the UK logistics sector.
