Contacted the service yesterday, was quoted $80 for a service call. My tankless water heater wasn’t heating and displayed Code 11. They arrived, turned it on, and confirmed it was working. However, they charged me a consultant fee of $150. Shortly after they left, the tank started flashing Code 11 again. Update: They reached out, sent a technician the next day, and resolved the issue. He was thorough, and I’m pleased with how quickly they fixed the problem. I would consider using them again.
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American Residential Services is a United States network of plumbing, and home and commercial heating and air conditioning businesses, operating under the trade name ARS/Rescue Rooter.
