I have a leaking water heater. I was referred to this service by a retailer. They set an appointment for Friday (9/19) from 6-8 PM. Around 7, I was informed that they do not handle after-hours appointments. Then, they rescheduled for Sunday (9/21) from 1-4 PM, but I received a text around 2 stating my appointment was moved to Monday. I called and was told there was a scheduling error and it was reset for Sunday. An hour later, I was informed that they do not do plumbing appointments on Sundays. Is there any organization in their scheduling?
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American Residential Services is a United States network of plumbing, and home and commercial heating and air conditioning businesses, operating under the trade name ARS/Rescue Rooter.
