arsenaldirect.arsenal.com

1.3
1.3 Based on 120 reviews

The official online shop for Arsenal Football Club...

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Laurence Lewis
Disappointed with Delivery Expectations

I purchased my son's main Christmas gift on December 5th, considering that local shipping can sometimes take longer. I've reached out multiple times via email to inquire about the expected delivery time since my order hasn't been marked as dispatched, but I only receive automatic replies asking for patience due to high volume. It's frustrating to see a 3-5 day delivery advertised if that can't be delivered. Additionally, it's annoying to see promotions for orders still being accepted until December 22nd when they are clearly having significant delays. If they are facing such issues, they should consider moving that cutoff date earlier to manage the backlog.

1
Date of experience: Dec 18, 2025

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