Review Time
Working with Helen Tu at Art Brokerage to sell an artwork was nothing short of amazing and exceptional. She demonstrated exceptional professionalism, a meticulous eye for detail, and maintained clear, ongoing communication. From posting the artwork to payment, every step felt seamless and stress-free. I highly recommend Art Brokerage and Helen to anyone seeking a smooth and successful sales experience.
I recently made my first purchase through ArtBrokerage.com and it certainly won’t be my last. I worked with Helen; the entire process was comfortable, effortless, and friendly. Communication was easy. Art was exactly as advertised, packed and shipped like a Faberge Egg. ArtBrokerage is the next best thing to having a full exhibition in your living room!
I listed a print for quite a few months so ultimately lowered my net price. They left the sale price the same even though I reduced my price by 33%. I asked them to fix this many times using many formats. Heard nothing so cancelled my listing. Was quite concerned that no one responded to me.
I have worked with Art Brokerage for many years/transactions and I can not be happier with the company; especially with my broker. Robbie is awesome! Once I submit an inquiry for purchase, I get immediate responses within the day…even through the weekend!Albeit I was skeptical about purchasing art online initially but the first transaction went swimmingly.I’ve purchased mostly Erté sculptures to an 8’ tall Tolla that lives in our front driveway. Most of the paintings are 30x48 and larger and legitimate. Shipping and handling for all items, except for one delivery, have been well received. Please note that Art Brokerage does not ship the items, the seller is supposed to be the responsible party here. Now for the questionable items; two Erté sculptures were delivered in a box wrapped with bath towels only and not secured which caused the pieces to rub against each other and ruined the finish. Art Brokerage was gracious enough to give me options for keeping or repairing them and we declined their offers. Not a single cent was charged to us and the pieces were sent back without a glitch. Granted there will always be an issue with shipping & handling and deliveries with any company but Art Brokerage has helped every step of the way to offer to contact the original artist or help put a claim in for repair. Our most recent piece arrived yesterday, in excellent condition and can not wait to hang it with the rest of the Super Friends!!!Looking forward to adding more art to our growing collection through Art Brokerage!
Another sale of one of my original oils by Art Brokerage and another wonderful experience working with Ribbie Reddy. Her professionalism and attention to detail throughout the transaction is a perfect example of all my dealings with Art Brokerage through the years. It's like having your own personal Art Gallery. Thank you to all the brokers who make my art career such a pleasure!
As with anyone who has collected fine art, we do it to support the culture and love of art. After collecting and investing over time, I became educated that in order for any Artist to be able to produce their works, they must have investors willing to purchase their time to produce such works of art. Equally, in order for those chosen Artists who are successful creating desired art, investors must support their journey. Without willing and able investors, how else would artist receive the support necessary to create art, which in turn enables the public at large access to the cultural experience of the opportunity of owning, if not viewing art of our choosing. How would we be able to visit museums and galleries, and ultimately collect fine art, if it were not for those who invest and support in the artist? So, in essence, the Artist's success is established by a business model that typically originates with displaying their work in a Gallery who is willing to represent their work. As their work is made available for viewing, they may equally produce pieces of work for individuals, if their contract terms permit. But without Gallerys and Musuems for those of us who admire fine art to view works of Art, how would the fine art world survive? Speaking as a collector over a period of decades, there is not a day that I take for granted the beauty of the art that resides on my walls. It has been a passion of my life. Have ultimately found lifelong friends that share this passion as well.What then happens as we age, and we must downsize our footprint and find a future place for our art? Perhaps we can donate it or pass it to special loved ones. If we are in a position that we need to consider resale, what stewards are out there that will, most importantly, manage that resale in the manner in which fine art should be treated to respect its value and the investment that the collector committed to support the art culture that allows artists to exist? I read a review of a fellow collector who stated they encountered significant medical costs and attempted to resale their fine art collection and how ArtBrokerage.com treated their imminently, unfortunate circumstances and I found it most concerning.I inquired myself with Art Brokerage.com to better understand how they are managing their fees and appraisals of fine art resale. I submitted 3 original fine art pieces for their review, with a genuine interest to work with them, given their apparent volume of the resale of fine art. I was stunned at their immediate justification of why they ultimately net a value of return to the seller @ 25%! They claim this is what the market is willing to pay, when in fact, it is format in which they chose to create. Equally, they stated, "WE DO NOT PAY GALLERY PRICES" for your art. YET, they want, require the seller to provide an appraisal and a Certificate of Authenticity. Again, so they can then use their standard model to define that the piece is worth 50% or less of the value, and they take 20-25% off of the valued appraisal and COA that the seller provided. Which by the way, the seller, as an investor of the art, paid for this service when they purchased the art.I have given a good bit of reflection on this apparent business model of ArtBrokerage.com.They do not staff appraisers but instead claim themselves to be appraisers of fine art while promptly and conveniently justifying their opinion, based on the SELLER PROVIDED APPRAISAL. THEY require the seller provide an appraisal and COA! This is obviously for their benefit to have the valued documents that the seller paid for because they do NOT know value, nor invest in validating value. Instead, they then devalue the work, based on the seller provided documents, so they can quickly resale it with little to no investment in the process. Yet, they claim they are experienced! OBVIOUSLY experienced at SCAMMING off of the investments of sellers who purchased through educated, legitimate fine art distributors. I appreciate that buyers are looking for deals and will go wherever they can find them. But as STEWARDS of investing in fine art, should we be supporting business entities like ArtBrokerage.com, who clearly ARE DRIVING down the value of fine art so they can make a (significant) quick buck?You be the judge, but I think it is a very sad state of affairs when fine art is treated in such a poor manner. Should this model continue its "QUICK BUCK" success, what Artist will survive such disrespect of their work? As a collector of fine art, I challenge everyone to give some thoughtful consideration to the culture of fine art and please consider reputable sources when purchasing. Not only for the preservation of fine art, but for the integrity that should exist in collecting and maintaining the value of fine art. My best to all!
This was my first experience with artbrokerage.com and it won't be my last. I worked with Donna Rose, who was extremely responsive and consistently communicated clearly and in a timely manner. The entire transaction was seamless. No complaints whatsoever.
I had a very good experience with Ms. Robbie Reddy. She was very nice. Communication was great and timely. She always got back to me within 24 hours which I really appreciated. The painting is lovely and I would buy from Art Brokerage again.Thank you!
This was my second or third purchase from them. The preceding transaction were great! This last transaction was not.The piece was large, 48”X48”. It was listed as in excellent condition as my previous ones were also. The shipment was three to five days delivery but took 13 days, no problem.My prior experience with Art Galleries is they would order the appropriate size art shipping box. This shipping box was a “pieced and taped together” Home Depot box. Ok as long as the art is not harmed, fine.The art was wrapped in a large plastic bag. Upon opening there were three very noticeable scuffs marks and one line six inches long trailing from the side to the exterior. I was not happy as this was to be a giftI sent photos of the shipping box and the damage to the painting to Robbie. She responded quickly and offered to find someone locally to repair it.My issue is the painting was to be in excellent condition, wasn’t. I asked for compensation for my inconvenience and received no answer on my request. I also mentioned returning it but was directed to repair it.The damage has been repaired. It would have been “very nice” to have received some financial reimbursement from the seller for all my time invested plus my disappointment. The seller should have inspected the painting before it shipped. There was no way this damaged was done during transit. The internal packaging was clean, no paint marks.Bill
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Art Brokerage is designed to make buying and selling art online safe and easy. Our staff has more than 200 years of combined experience selling artwork. Art Brokerage is a pioneer on the internet selling art since 1995. Art Brokerage is the largest and most trusted secondary market for fine art sales on the web.
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