I purchased a reclining lounge chair two and a half years ago. Initially, it was satisfactory, but recently the cushion began to sag, causing discomfort. Additionally, the reclining mechanism started making noises, and the upholstery got damaged. Despite minimal use, the quality has proven to be inadequate. Customer service informed me that I was beyond the warranty and suggested I hire a repair service. I cannot recommend this company based on their overpriced products and lack of support.
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