I purchased an LED fandelier several months ago, and initially, it seemed like a great addition. Unfortunately, the remote stopped working, and the fan began making a loud buzzing noise. The company sent a replacement remote, but it didn’t fix the issue. After providing my details for the warranty process, I was informed that a replacement fan was on backorder. Now, months later, I was told a replacement was finally being sent, but I received another remote instead of a fan. At this point, I’ll be returning the fan to the retailer, as their return policy is excellent.
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