I am disappointed at how poor their customer service has become. I ordered 91% alcohol and received hand sanitizer instead. I was told the incorrect items would be replaced, but I cannot get a hold of anyone for tracking. Their inbox is full and bounces back all emails, and now their server is down (7/23/22). Their products are actually quite good, but their customer service has eroded to the point of extreme frustration. Every order in the last couple of years has had incorrect items, and trying to correct it has been a nightmare unless I fight them. Now, I cannot communicate with them at all because I am unable to get to the form on their website. Their FB page does not yield any results either. Hopeless and futile at this point.
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artnaturals® was born out of a desire to free beauty from high prices, toxic chemicals and all-around bad vibes. Your natural beauty products should be as free-spirited as your natural beauty!
