This has been an incredibly frustrating online shopping experience. I ordered a painting from a seller and was repeatedly told that my order had already been shipped. However, the information I received was contradictory and confusing. The tracking link indicated the shipment was coming from one location, while I was told multiple times that it was being shipped from another. When I requested clarification or supporting documents, I received no clear responses. Communication was very aggravating. Instead of clear updates, I was often told to “be patient,” even after explaining that I had a strict travel deadline. This urgency was completely ignored. Basic shipping details were not communicated properly, and the order status on their website showed “getting ready to be shipped” while I was told it was already dispatched. This inconsistency highlights a serious lack of process and customer care. To make matters worse, the burden of follow-up fell entirely on me. I had to pursue the seller and the courier repeatedly just to gain basic clarity. This level of service is unacceptable, especially for international orders where accurate shipping information is essential. I strongly advise against using this seller for anyone who values clear communication and reliable service.
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Art Of Tibet is a leading Authentic Tibetan and Nepali art and crafts Manufacturer, Wholesaler and Supplier operated from Sweden. We can proudly announce that we have long years of experience in the handicrafts which we have been mordifying by the demand of our valuable customers from all over the world. Products like Thangka Paintings, Tibetan Malas and Prayers Beads, Singing Bowls, Crafts and Statues are our main products.See more
