Review Time
I really appreciate the responsiveness and follow-through of the Artspan team. I've needed help a few times and it's easy to utilize their support feature to ask a question or describe something you are trying to achieve. And, then they work with you to reach a successful outcome. I'm very glad I'm using Artspan's platform and services for my artist website!
Customer service has been wonderful for technical issues, policy questions, shipping questions. The response time is very quick, and always my questions are answered professionally and thoroughly. Madelene is exceptional. She is very knowledgeable, and extremely helpful, always answering with kindness. I like all the options available for setting up a page that suits the artist. The program is easy to learn and very effective, in addition to providing a pleasing, viewable, and very readable layout.
These folks are so helpful and gladly so. this is the easiest web site builder, no struggling, super practical and offers all that you need. if you have issues, who doesn't, they respond usually before the day is out.
I am canceling my artspan web provider service mostly because they are to expensive for my needs. Great site if you can afford it. As I am canceling the site I want to switch over my domain to my new less expensive company and instead of an authorization code which I emailed them for earlier today, they decided to CHARGE me again for the domain name that I am now transferring to someone else. This is typical for ARTSPAN I had a similar problem almost a year to the day last year with them double charging for my site.
Very unresponsive on technical problems. Artspan does very little for exposure for artists, next to nothing in fact. Everything is done within their website. They don't do social media. When there is a billing problem or technical issue (which is pretty common) they are slow to respond and not friendly. Their customer service is pretty bad. I had multiple repetitive problems with getting my domain name connected to Artspan. (It never did work) They were not helpful, even though I was paying for their top tier most expensive service. Their website is also quite clumsy and not as user friendly as it should be. I would not recommend them to artists at this time.Edited to add this quote from Artspan's response: " It is easy for visitors to find work they like." That sums it up. They do not work for artists, they work for the buyer. They are buyer-centric. Artist think they will be promoted, but very few are. It seems random who is. They take the money from the artist and do very little promotion. I have never even seen my work in the AS marketplace in 12 months time, despite paying Artspan over $30 a month.
I've used Artspan for many years and have always been impressed with its ease of function and prompt, professional support staff. I have had few problems over this time, but when they occur I know that they'll be quickly resolved. They're a first-class service on every level, and I highly recommend them.
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Artspan.com is your go-to platform for easily setting up a professional website to showcase and sell your original artwork. Whether you're an emerging artist or an established photographer, our user-friendly tools make it simple to create a stunning online presence. Join our thriving community and start showcasing your work to a global audience in just a few steps.
The websites are also integrated into the Artspan Online Fine Art Gallery with features such as AR Live Previews, and Prints-on-Demand (buyers size, frame and mat the prints to suit).
Artspan's Online Fine Art Gallery attracts discerning art buyers, collectors, and interior designers seeking unique, high-quality pieces. Connect with art lovers worldwide and explore a curated collection of stunning art available for purchase. At Artspan, we make it easy for creativity to flourish."
The first company (formed in 1999) to offer artist-specific websites which are individually branded, easy to set up and customize, and very full-featured. All sites are eCommerce enabled and artists can discount at will. Our customer service is second to none.
We are proud to offer more than our competitors and the prices are less. Please visit us: www.artspan.com
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