I ordered an outfit for my sons graduation. Delivery time was given as 3- 4 days. The outfit arrived after 2 weeks and it was too late by then.The outfit was poor quality and the sizing was very odd. I emailed and requested they issue a refund and advise how to return the outfit.I received an email asking for the reason for the refund to which I replied immediately.I then received another email after a week giving me various options - keep the outfit and accept a small refund/ a discount code for my next order or rerurn the outfit at my own expense ti China for a refund.I am currently still waiting for a return address to estimate shipping costs.Absolutely terrible customer service and little regard to the fact that I have paid good money for a bad quality item and paid delivery charges on top of that.Will not be using again and will definitely not be recommending to anyone else
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"A stylish holiday in the sun"
The story of AruChic begins with founder Claire’s love for nature and fashion. As a designer, Claire has always wanted to create clothing that showcases her natural beauty while also reflecting her personal fashion sense. Thus, AruChic was born, a brand focusing on sunshine, leisure and fashion.
Every piece from AruChic is carefully designed to capture the glow and energy of summer. Our designs are inspired by summer beaches, lush forests and warm sunshine. We hope that every woman who wears AruChic can feel the warmth and joy of summer and show off her style with confidence.
Our brand is not just clothing, but an attitude towards life. AruChic encourages every woman to find her own moment of sunshine in her busy life and enjoy the relaxation and happiness of vacation. Let AruChic accompany you through this summer and become your essential resort-style clothing.See more