Review Time
I am writing to express my deep disappointment with my recent experience with your company. This was my first purchase from Aruchic and unfortunately, it will also be my last.The item I received was of very poor quality—the material, the finish, and even the colors were completely different from what was advertised. It looked nothing like the pictures shown on your website, which is highly misleading. I have attempted to contact your company by email multiple times over the past two months, yet I have not received any proper response or resolution. This lack of communication and accountability is extremely frustrating and unprofessional.I am truly dissatisfied with both the product and the service provided. I hope you take this feedback seriously, as no customer should have to go through such a bad experience.
The quality and workmanship is not as impressive as advertised in the website. Material looks cheap and workmanship is poor. Definitely not worth a single penny to buy from them. And the shipment originates from Shenzhen, China not USA AS IT CLAIMED UNDER THE REGISTERED ADDRESS. Total scam.
Ordered a dress, arrived and was cheap material and poorly made. Requested to return per their policy, and they first tried to "upsell" me by offering a discount on a new product instead.I persisted on the return, so they said I needed to ship it back to CHINA. Fine. The return address they provided was not accepted by FedEx.When I asked again, they said use another carrier. Shady and not ok. I asked for a valid address and they stopped responding.BAD CUSTOMER SERVICE!Didn't refund me anything, and won't provide a valid address for return.Would NOT recommend this business. Smoke and mirrors.
Very very disappointed! Very cheap quality of the clothes and the pictures they show on the site are very deceptive Please don't fall for it. Whats worst is that if you plan to return, you have to pay for the return fee all the way to china which is quite hefty as wellPlease save your money and don't fall prey to all the beautiful advertisement. I am shocked and very upset with the whole experience
I watched a compelling video showing a lady wearing a colourful kaftan with a sequined neckline, pretty birds and a pineapple motif. I thought it would look pretty for holidays, so I purchased the garment. When the item arrived I was so disappointed. The fabric was heavy and not floaty at all. The flat print was the same but not a single sequin anywhere. Thoroughly disappointed. What a scam!! The returns process is a joke so please avoid this company at all costs. They are fake and do not sell the same items as in their social media videos. The items are similar but are cheap fakes and should be avoided. BUYER BEWARE!!! You can buy better elsewhere.
Dress was not as advertised , cheap fabric and poorly made and sized . Dress was £48 , after chasing for several days to arrange return then advised on discount to keep and not return . Postage /shipping cost for return £23 ., with no guarantee if this is a credible site . Have not returned as do not want to be further out of pocket and still have a dress unfit , advertised as silk and satin , dress is nylon , probably cost no more than 3.00 to make as shipping return is China . Do not use this site !!!
I ordered an outfit for my sons graduation. Delivery time was given as 3- 4 days. The outfit arrived after 2 weeks and it was too late by then.The outfit was poor quality and the sizing was very odd. I emailed and requested they issue a refund and advise how to return the outfit.I received an email asking for the reason for the refund to which I replied immediately.I then received another email after a week giving me various options - keep the outfit and accept a small refund/ a discount code for my next order or rerurn the outfit at my own expense ti China for a refund.I am currently still waiting for a return address to estimate shipping costs.Absolutely terrible customer service and little regard to the fact that I have paid good money for a bad quality item and paid delivery charges on top of that.Will not be using again and will definitely not be recommending to anyone else
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"A stylish holiday in the sun"
The story of AruChic begins with founder Claire’s love for nature and fashion. As a designer, Claire has always wanted to create clothing that showcases her natural beauty while also reflecting her personal fashion sense. Thus, AruChic was born, a brand focusing on sunshine, leisure and fashion.
Every piece from AruChic is carefully designed to capture the glow and energy of summer. Our designs are inspired by summer beaches, lush forests and warm sunshine. We hope that every woman who wears AruChic can feel the warmth and joy of summer and show off her style with confidence.
Our brand is not just clothing, but an attitude towards life. AruChic encourages every woman to find her own moment of sunshine in her busy life and enjoy the relaxation and happiness of vacation. Let AruChic accompany you through this summer and become your essential resort-style clothing.See more
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