I got a new Volvo EV from Arval via my employer (Capgemini UK) and generally speaking it has been painless and easy. The worst bit was the driving test-esque bits you have to do. If I'm honest this was patronising to do as an experienced driver (10+ years with a clean sheet) but perhaps my company insists on this.
The actual car delivery and communication was excellent and was done directly with the Volvo dealership in Derby. As part of my EV lease I got a complimentary charger install, which was a massive boon. I did have to chase Ohme on this (referred via Volvo) more than expected but it was done within a week.
The car itself is perfect and I've not (yet?!) had to use the Arval helpline but it's very convenient having insurance, etc. all just included as part of the package.
In conclusion, I had no choice but to use Arval for my company car, but I'd recommend it for those looking to lease an EV via salary sacrifice.
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