I ordered an ‘ICELANDIC WOOLLEN JUMPER’ two weeks later a small package arrived and it was along sleeved nylon tee shirt with a PRINT of a knit on it. It looked homemade with no labels and arrived in a zip kitchen freezer bag. The after sales is shocking and they encouraged me to keep the item and offered me 10% off my next order (which is laughable). Also, be aware that all returns go to china at your own expense and need to be there within 30 days. It took me 1 week to even get the return address from them as they tried to delay me, I assume this was to lessen the chance of my purchase reaching them in time. I’m not sure I’ll even get a refund!!
Claim your business profile now and gain access to all features and respond to customer reviews.