If I could give this company a zero star I would. (1)Their products are most definately not as described eg wool jumper trurns out to be a polysester material with a print pattern. (2)Although offering a return service, the return address is in China. Since the cost of return is the customers, the return cost makes returns prohibitive. (3) The level of refund is an insult given that they do not at any point on their website indicate international shipping for returns. So in effect there is no returns policy.(4) They were engaged & responsive through email, but that was of little comfort when they are effectively falsely advertising their product & return policy.
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