I purchased this program a year ago with no claims. My furnace had been determined it needed to be replaced. They were cracks in it. The diagnosis was very clear. I purchased my program over the phone and was told clearly what was covered replacement if it can’t be repaired. Parts are not available. The company made me wait. Five days to approve. Sending me back-and-forth between the service people and them I was told by the service company that all information was sent which it was including the service company boss called Arw three times in one day to get this Urgent have an 86 year-old ill person living here. Was told they will give me $600 and deducted an extra $125 technician fee and another fee which made no sense. I already paid the $125 for them to come out. I am contacting the consumer protection agency and my state insurance company to investigate why I am only getting $400 to replace my furnace. They have not been honest with me however, their customer support was very friendly and made me feel that they had a good honest company.
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At ARW Home, we believe every homeowner deserves peace of mind, knowing their home is protected from unexpected breakdowns. As a trusted provider of home warranty solutions, we offer comprehensive and affordable coverage for your home’s essential systems and appliances. From HVAC systems and plumbing to kitchen appliances and electrical, ARW Home has you covered, helping you avoid costly repairs and maintain the comfort and safety of your home.
What makes ARW Home unique is our dedication to customer satisfaction. We offer a range of flexible, customizable home protection plans designed to meet the unique needs of homeowners, real estate professionals, and landlords. Our friendly and knowledgeable customer service team is available to assist you at every step, ensuring a seamless experience from enrollment to claims processing. We work with a network of trusted, licensed service providers to deliver fast, reliable repairs and replacements when you need them most.
With ARW Home, you’ll enjoy transparent pricing, no hidden fees, and the convenience of managing your plan online. We’re committed to making home protection easy and accessible for everyone, whether you’re a first-time homebuyer or a seasoned homeowner looking for extra security.
We’ve proudly served thousands of customers across the country who trust ARW Home for our dependable coverage, quick response times, and exceptional support. In fact, ARW Home has been recognized by U.S. News as one of the best overall home warranty providers, highlighting our commitment to delivering real value and protection for homeowners.
Don’t leave your home’s safety to chance. Explore ARW Home today and discover why so many homeowners choose us to protect their homes and budgets.See more
