arwhome.com

2.9
2.9 Based on 40 reviews

At ARW Home, we believe every homeowner deserves peace of mind, knowing their home is protected from unexpected breakdowns. As a trusted provider of home warranty solutions, we offer comprehensive and affordable coverage for your home’s essential systems ...

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Average Rating

2.9

/
5

40 Reviews

5 Star
41%
4 Star
2%
3 Star
0%
2 Star
10%
1 Star
46%

All Reviews

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Review Time

Michael Dy
Three service calls... 1. Gas furnace - ARW reimbursed me $600 for a new unit 2. Dish washer - Unabl

Three service calls...
1. Gas furnace - ARW reimbursed me $600 for a new unit
2. Dish washer - Unable to fix or replaced; charged me $125 for the service call plus diagnostic fee; reimbursed me $205
3. Freezer - Denied my claim, did not even try to send technician.
All in all, I cancelled the warranty after a year and went to look for something better.

2
Date of experience: Apr 19, 2026
Florencio Chavez
The Good Karen in billing

I had the best interaction with an ARW representative named Karen in billing she assisted in getting my account updated and interested me in the Home security services ARW provides!

5
Date of experience: Apr 13, 2026
Leslie Rayburn
Best customer Service!

The woman who helped me was exceptional, an absolute pleasure and so helpful!

5
Date of experience: Apr 06, 2026
Wanda Shorter
Spoke with Karen she was very…

Spoke with Karen she was very knowledgeable and pleasant to work with.

5
Date of experience: Apr 06, 2026
Dawna Smith
I Really don't have much to say

I Really don't have much to say. The bill is due, I pay the bill,. I think this is automated but I still make the phone call to make the payment people are pleasant.

5
Date of experience: Apr 04, 2026
Linda
Jabriah is the best!

Jabriah was very kind & knowledgeable. She took her time and answered all my questions with patience. She also took care of my situation with outside sewage coverage as I thought was done last year. I’m thankful I spoke with her and she completed everything I needed covering.

5
Date of experience: Apr 02, 2026
Alan
Got help this morning from customer…

Got help this morning from customer service rep named Will to renew my annual coverage. Very nice guy and extremely helpful.

5
Date of experience: Apr 01, 2026
Holly
Karen is as super friendly!

5
Date of experience: Apr 01, 2026
Rosetta Romero-Williams
They worst consumer service ever

They worst consumer service everBeen waiting 3 weeks to get a Plumming issue fixed with my shower and drain. Called multiple times per week waiting for approval, contractor took over a week to even come to my home than 2 weeks for someone to even show up to do work waiting for so called approval from ARE . Very Unorganized still have missing work that both of the contractors telling me they have no records of. Why ARW MADE ME PAY FOR two SERVICE CALLS NOW they ALL CONFUSED WHO SUPPOSED TO DO WHAT. ALSO very expensive co payments on top of your monthly payments. Every service call is 125 dollars. After this is over I will be canceling them post haste!!!

1
Date of experience: Mar 31, 2026
Dejik Hyde
Queswayla did a good job

5
Date of experience: Mar 30, 2026

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Business Details

  • At ARW Home, we believe every homeowner deserves peace of mind, knowing their home is protected from unexpected breakdowns. As a trusted provider of home warranty solutions, we offer comprehensive and affordable coverage for your home’s essential systems and appliances. From HVAC systems and plumbing to kitchen appliances and electrical, ARW Home has you covered, helping you avoid costly repairs and maintain the comfort and safety of your home.

    What makes ARW Home unique is our dedication to customer satisfaction. We offer a range of flexible, customizable home protection plans designed to meet the unique needs of homeowners, real estate professionals, and landlords. Our friendly and knowledgeable customer service team is available to assist you at every step, ensuring a seamless experience from enrollment to claims processing. We work with a network of trusted, licensed service providers to deliver fast, reliable repairs and replacements when you need them most.

    With ARW Home, you’ll enjoy transparent pricing, no hidden fees, and the convenience of managing your plan online. We’re committed to making home protection easy and accessible for everyone, whether you’re a first-time homebuyer or a seasoned homeowner looking for extra security.

    We’ve proudly served thousands of customers across the country who trust ARW Home for our dependable coverage, quick response times, and exceptional support. In fact, ARW Home has been recognized by U.S. News as one of the best overall home warranty providers, highlighting our commitment to delivering real value and protection for homeowners.

    Don’t leave your home’s safety to chance. Explore ARW Home today and discover why so many homeowners choose us to protect their homes and budgets.See more

  • email customerservice@arwhome.com
  • call 8557095898
  • language https://arwhome.com

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