Please do not waste your time, money, or energy on this company.My experience with ARW has been incredibly frustrating from start to finish. If you use your own technician, they will not reimburse the full amount. If you wait for their technicians, they schedule repair appointments with no consent and little to no notice — resulting in missed appointments and more inconvenience.Six different technicians came out to fix my ice maker. SIX. The unit was replaced twice, along with the control panel. After months of wasted time and energy, the actual issue was finally identified and resolved by the manufacturer (GE) in a single visit.To make matters worse, one of ARW’s technicians filed a false report claiming that I yelled at them — which is completely untrue. As a result, I was told I would need to find my own technicians moving forward.When I attempted to cancel my policy, I was told I couldn’t because the claim was still open. My only options were to continue paying or pay an early termination fee. After explaining the situation to my bank, they issued a stop payment. Suddenly, after months of unanswered calls, ARW became very responsive — repeatedly contacting me to collect payment.When my bank denied the payments, ARW even changed the payment amount in an attempt to push through a lesser charge. My banker was shocked by the tactics.I am extremely disappointed in how this situation was handled. Save yourself the frustration and look elsewhere.
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At ARW Home, we believe every homeowner deserves peace of mind, knowing their home is protected from unexpected breakdowns. As a trusted provider of home warranty solutions, we offer comprehensive and affordable coverage for your home’s essential systems and appliances. From HVAC systems and plumbing to kitchen appliances and electrical, ARW Home has you covered, helping you avoid costly repairs and maintain the comfort and safety of your home.
What makes ARW Home unique is our dedication to customer satisfaction. We offer a range of flexible, customizable home protection plans designed to meet the unique needs of homeowners, real estate professionals, and landlords. Our friendly and knowledgeable customer service team is available to assist you at every step, ensuring a seamless experience from enrollment to claims processing. We work with a network of trusted, licensed service providers to deliver fast, reliable repairs and replacements when you need them most.
With ARW Home, you’ll enjoy transparent pricing, no hidden fees, and the convenience of managing your plan online. We’re committed to making home protection easy and accessible for everyone, whether you’re a first-time homebuyer or a seasoned homeowner looking for extra security.
We’ve proudly served thousands of customers across the country who trust ARW Home for our dependable coverage, quick response times, and exceptional support. In fact, ARW Home has been recognized by U.S. News as one of the best overall home warranty providers, highlighting our commitment to delivering real value and protection for homeowners.
Don’t leave your home’s safety to chance. Explore ARW Home today and discover why so many homeowners choose us to protect their homes and budgets.See more