This service is completely untrustworthy. They fail to reveal their hourly rates and administrative fees until after the technician is already in your home. The rates are outrageous, but that's just part of the problem. The contract they provide states that taxes are included in the hourly rates and admin charges (e.g., a 15% fee), but this is misleading. They also apply excessive markups on materials. The technician claimed the materials cost £30, which already seemed excessive for the small connector he installed, yet we were charged £53 for it. Additionally, we were billed an extra 20% on the hourly rate, call-out fee, and admin charge. To make matters worse, the calculations on the invoice were incorrect, resulting in us being overcharged, which we only realized after paying to let the technician leave. A mere 20 minutes of simple work ended up costing us over £500 during regular business hours. I use the term 'technician' loosely, as he was friendly but didn’t even bother to check our boiler after a leak and openly admitted to being self-taught, which included making significant errors in other homes. STEER CLEAR OF THIS SERVICE - they exploit individuals in urgent situations, lacking any integrity or communication skills, and they blatantly violate the agreement made prior to the job.
Claim your business profile now and gain access to all features and respond to customer reviews.
Local experts - Leaking Taps & Tanks, Boiler Repairs, Blocked Drains, Toilets, Sinks, Shower Repairs. Quick response and FREE quote call 0795 674 3404.
Welcome to our emergency plumbing services, where your urgent needs are our priority. We understand that plumbing crises can strike at any time, causing stress and disruption. With a team of skilled professionals, we are dedicated to providing prompt, reliable solutions to restore your peace of mind. Our experts are equipped with state-of-the-art tools and techniques, ensuring efficient service tailored to your specific issues. Committed to quality and customer satisfaction, we offer transparent pricing and swift response times to keep your home safe and functional. Trust us for all your emergency plumbing requirements—your satisfaction is essential to us. Let us handle the plumbing challenges, so you can focus on what truly matters.
Our services:
Heating
Central Heating Repair
Immersion heaters repair
Water heater repair
Unvented hot water cylinder repairs
All Boiler Repair Annual Services
Plumbing emergency
Sink repairs
Tap repairs
Toilet Repairs
Leak detection and repair
burst pipe repair
DRAINS
Drain Repairs
Drain Jets cleaning
Downpipes & Gutter Cleaning
Drain Unblocking
Saniflo installation and repairs
Why book with us
Rapid response
24 hours availability
Gas safe accreditation
AREAS we cover
Romford, Chelmsford, Ilford, Greenwich, Woolwich, Dartford, Grays, Brentwood, Basildon, Epping, Stratford, Barking, Dagenham, Rainham, Chingford, Woodford, Walthamstow, Ockendon, Upminster, Hornchurch, Billericay and areas around.
Need another service?
Contact us and let us know what you need!See more
