I scheduled delivery of two portable toilets for yesterday (10/3). I received an email confirming the delivery was on the schedule for 10/3. They never showed up, no one called to explain why or offer a solution. When my crew arrived on-site today (10/4) without anywhere to use the restroom I called at 8am trying to figure out what went wrong. I was first told they had been delivered and to look around. They were nowhere to be found. I called back around 11am and they were still trying to contact the driver to figure out where they were dropped. I suggested bringing new ones and taking back the missing ones whenever they find out where they had been dropped and expressed the urgency because at this point I've had 10 guys on-site for 4 hours with nowhere to use the restroom. I was told that is what they were doing and that a ticket for immediate delivery was being put in. I call back to ask for an eta and was told they'd be there by the end of the day. I expressed that this was unacceptable because again, I have 10 guys on-site with nowhere to use the restroom. At this time I am waiting for a call from a supervisor to try and expedite delivery.
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ASAP Site Services has been serving our customers for over 30 years specializing in waste and junk removal services, portable sanitation rentals, temporary fencing and barricade rentals.
