Absolutely terrible experience. Was told when drop off and pick up would be and missed both - unit was late being dropped off and sat on our site for more than a week after they were supposed to pick-up. After taking off work and waiting 3 different days for them to pick-up they still never showed. Literally couldn't get anyone to take responsibility and was told "well, you don't have a contract. We get to it when we can." Really? Spoke to the owner of the unit directly and he was a nightmare. ASAP claims they didn't have a correct number to reach us, but that is not true AND the phone number to call is located ON THE GATE. No one attempted to call and no one attempted to help. We were told that it was an issue with the owner of the unit and they were being told he was picking it up even though he never did as promised until well over a week later after taking off several days of work to sit and wait for him as directed by ASAP only to be stood up. Save yourself the headache and don't use this company. They either contract with bad equipment owners or have very very bad communication or maybe both. Way more issues than needed to be for a simple one day rental of a port-a-potty. Will use Rumpke going forward. Never had issues with the in the past and should have stuck with what we know.
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ASAP Site Services has been serving our customers for over 30 years specializing in waste and junk removal services, portable sanitation rentals, temporary fencing and barricade rentals.
