Update: We called twice with no explanation. However, after leaving this review, Jason quickly called me back with a reasonable, thorough explanation and offered a solution that we found acceptable. We appreciated his quick response.We rented a port a potty for 1 month with a specific pickup date. A few days before the end of the month, we received an email stating that a second month was going to be charged and we had 5 days to submit a cancellation. We did this and received an automated response that it was "being considered". There is nothing to consider. We did not request a second month. They ended up charging for the second month anyway. We have now called them twice to dispute, demand a refund of the second month we did not want, and expect a pickup. The only answer we get is that it is under review.
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ASAP Site Services has been serving our customers for over 30 years specializing in waste and junk removal services, portable sanitation rentals, temporary fencing and barricade rentals.