DISASTROUS EXPERIENCE! I spoke with a representative who kept me on the line for nearly 2 hours trying to book 3 round-trip tickets to a destination. After sending me an offer via email, he informed me that it was no longer available. Then, he suggested a more expensive option. He put me on hold, claiming he was arranging for us to sit together on the flights. Eventually, he assured me everything was set, and despite my frustration, I agreed to proceed. However, he then revealed that the new price was for just one ticket! It would cost even more to secure all three. My annoyance grew. He finally promised to advocate for my tickets and sent an email confirming everything was fine with a purchase order link. I booked, but later learned from the airline that he never arranged for us to sit together, meaning I'd have to spend more time sorting it out myself, with potential extra fees. Looking back, I wish I had opted for a more honest and reputable company instead of this service!
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