VERY BAD COMPANY TO GET TICKETS ,CROOKS THEY MAKEOFFERS FOR TRAVEL INSURANCE THAT YOU CANNOT USED IT WHEN NEED.
I HAVE A BDA EXPERIENCE WITH THEM TO A TRIP BOOKED BY ASAP, I PRURCHASED TRAVEL INSURANCE $350.00 THAT I WASTED BECUASE THEY DIDNOT SOLVED ANY OF THE PROBLEMS WE HAD ME AND MY WIFE GOT STRANDED FOR 2 DAYS LEAVING USA , DUE TO FLIGHT MECHANICAL PROBLEMS ,EXTRA EXPENSES THAT ASAP TRAVEL INSURANCE DID NOT COVER IT, THEY DID NOT FIXED THE TRAVEL TICKECT ISSUES ,I HAD TO DEAL IT MYSELF WITH THE AIRLINES ,TEY ARE SO STUPID THAT THEY CANNOT HELP.
ONMY RETURN FROM BRASIL I HAD THE TICKEST CANCELED BY AIRLINE DUE TO AN ERROR OF INITIAL FLIGHT NOT SHOWING THE DELAY OF 2 DAYS SITTING IN MAIMI AREA ,WAITING FOR ANOTHER FLIGHT ,EXTRA EXPENSES NOT COVERED BY ASAP.
THE CUSTOMER SERVICE DID NOT WANT TO HELP ISSUE ANOTHER TICKECTS EVEN HAVING TRAVEL INSURANCE GARANTIES THAT THEY WILL STAND BY AND HELP YOU. THIS WAS A COMPLTE BULLSHIT OF ASAP TICKETS, THE CUSTOMER SERVICE CANNOT SPEAK ENGLISH, SOME VERY BAD INDIANS ,RUDE ATTITUDE JUST LISTEN TO YOU THEN THEY SAY THEY CANNOT HELP YPOU AND HAND OFF . RESUME THIS COMPANY IS A COMPLETE CRAP STAY AWAY ....AVOID HAVING A BAD EXPERIENCE .
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