The website has significant issues, frequently crashing and often showing products as out of stock, particularly the more affordable ones. Some substitutes provided by the pickers can be quite unreasonable. Additionally, many of the delivered products have a very short shelf life, suggesting they may be trying to clear inventory. On a positive note, the delivery drivers in our area are exceptional—always courteous and willing to help. There are also some great special offers available, like meals for two. The refund process is relatively quick, especially compared to other online platforms. Weekday discounts on the delivery pass are another positive aspect. Hopefully, future projects will enhance the delivery service as promised. However, customer service across all online platforms leaves much to be desired.
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