I've ordered from the company before without issues, but this experience will be my last. I ordered four tyres and selected a preferred fitter, but the garage called to say they were fully booked on my chosen day and informed the company, which failed to contact me for rescheduling. The garage helped me reschedule for the next day. Upon arrival, there were no tyres delivered. I tried to contact the company, but they were closed on weekends, so I raised a ticket as instructed. By Monday afternoon, still no response, and when I called, they claimed I hadn't raised a ticket despite their backlog. They mentioned delays in the supply chain but no clear communication. I wanted a refund, but they kept asking if I wanted to wait for the tyres. After all the trouble, I reiterated that I wanted a refund. If you're considering using this service, be aware of the numerous similar reviews and avoid them unless you’re okay with poor service.
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ASDA Tyres sells over 250,000 tyres per year online through www.asdatyres.co.uk. For the best Tyre Savings and a full range of all premium brands, midrange and budget tyres visit us today. We will not be beaten on price! National fitting available.
