I placed two orders on November 11th. The first package arrived late, and the second still hasn’t arrived after over 20 days. I’ve emailed the company multiple times without receiving responses to my last two emails. The first package was delivered incorrectly and went missing. When I contacted the company, they referred me to the shipping company, which was unhelpful. This is incredibly unprofessional and misleading; the website claims to be based in Delaware, yet I can’t reach customer service. No customer should endure this hassle over a missing package. This company shouldn't operate in the US given how poorly they treat consumers.
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