Review Time
⚠️ Warning!! This company is a complete scam. The XL coat I ordered fit more like a medium, and the quality was terrible. When I contacted them to request a return, they informed me that I had to pay for the return shipping costs, even though their website clearly states “30 days hassle-free returns.” I decided to pay for the shipping anyway, and it has now been 43 days and I still have not received my refund.
Scam! I cancel my order when I saw all the bad reviews, they send me an email saying that my order was canceled and my refund will be processed but I did not receive the refund and I don’t receive any product
Awful experience! The clothing quality is subpar, and the shoes are even worse. Returning items feels nearly impossible. It's not worth checking the website since the items received do not align with the images or descriptions provided.
I attempted to cancel my order shortly after placing it, upon seeing a negative review. Customer support informed me that the order was already in progress. I placed my order on December 23 and received it on January 8. The dress does not resemble the image and is made from low-quality polyester. At least the color is correct. I have requested a return but have not received a response from the company. Update: I received an email regarding the return. The company offered to refund only 10% of my total order value to my payment method. I strongly advise against purchasing from this company.
This company is incredibly dishonest, offering products that feel and smell like they were made from toxic materials. They should be reported for potential fraud. Their so-called "money-back guarantee" is essentially meaningless, as refunds can only be processed at a single location in another country, and they do not cover shipping costs. They rely on the high shipping fees to deter returns, which benefits them financially. Additionally, they claim that customers are responsible for all return shipping and customs fees, which is how they profit. The items received look nothing like what was advertised, and they know that the hassle and costs associated with returns will discourage customers from pursuing them. Avoid wasting your money!
I received boots in the wrong size. They cost $85, but the material and quality seemed worth much less. When I attempted to return them, I encountered a return policy that required me to pay for shipping to China, which was nearly $66. The other option was to accept a 10% refund and keep the boots. Overall, I ended up spending over $70 on what feels like a scam.
Avoid this seller, the blouse I received was entirely unfinished and bore no resemblance to the image shown. When I attempted to return it with the original tags and packaging, I was informed it needed to be sent back to China, despite their claims of hassle-free returns on the website. This has been a regrettable decision, and I plan to dispute the charge.
I would give zero stars if possible. Firstly, the service is misleading about its origins. Despite listing a New York address, it operates out of China. They claim delivery within 7-10 business days, which is unrealistic given the shipping distance from China, resulting in a late order. Returns are at the customer's expense and must be sent back to China, requiring a return form requested via email. The colors do not match what was advertised, and the quality is questionable. I regret not researching this further before placing my order.
I purchased a 3XL jacket for my boyfriend, expecting it to arrive within the promised 10 business days, but it took 20 days instead. When it finally came, the quality was acceptable, but the sizing was completely off. Labeled as a 3XL, it fit more like a medium; even I, who wear a large, found it too small. I reached out to the support team to initiate a return and request a refund due to the sizing issue. Unfortunately, their response was unsatisfactory. They informed me that because their warehouse is in another country and to be “eco-friendly,” they prefer not to accept returns to minimize CO2 emissions. Instead, they suggested I keep the jacket and offered only a 10% refund. If I wanted a full refund, I would have to cover the shipping costs myself. At that point, it didn’t make sense to return it, as the shipping fees would surpass the refund amount. The entire situation felt misleading, with incorrect sizing, lengthy shipping times, and inadequate customer support. In summary, I cannot recommend this company. The sizing is inconsistent, and their return policy places all the burden on the customer. Moreover, I still have not received the refund they assured me was processed on December 8, 2025.
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