ash-newyork.com

1.3
1.3 Based on 132 reviews

...

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Kathy Jo
Shoes are listed in UK sizes, you pay the return.

If I could, I would give them a no star rating. Be warned that their products are shipped from their only warehouse in China. I ordered a pair of shoes from this webiste. When the shoes came, they were not in a box, only wrapped. When I opened the package, there was a very strong, foul, chemical smell, and the shoes did not match the quality shown on the website. However, the worst problem was the size. I orderd my typical size, but the shoes that came were two sizes too big. When I contacted the company, they replied that the size listed was a UK size. No where was this indicated on the product description. I was then told that I would incur all costs in sending the shoes back to their warehouse in China, or I could just keep and give them to someone else to avoid extra carbon emmisions They did not send a return label, only an address. This company is a sham and is run out of China. They employ deceptive advertising.

1
Date of experience: Nov 05, 2025

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