I was sent an item that is entirely different from what I ordered. The color, height, fabric pattern, and style are not what I paid for. The quality is terrible, and they refuse to acknowledge that what they sent is not the same as what was advertised. The maximum refund offered is just 20%. While you might see them respond here claiming to assist, it's just an automated reply. When I reached out via email as suggested, they informed me that no further assistance would be provided and would not take responsibility for the misleading situation. I strongly advise against wasting your money and dealing with the frustration.
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